This page points to official services and healthcare. If there is immediate danger, use the route that fits the situation. Do not wait for a conversation with The Companion.
Choose the route closest to what is happening.
Choose one route. If a number does not connect, try another one or go to the nearest emergency department.
112 is free and run by local governments to coordinate services such as police, medical response, fire services, BPBD, and other emergency agencies. Coverage is not yet the same in every city and regency.
PSC 119 receives medical emergency calls from the public and can connect the response to a local PSC, ambulance, or relevant healthcare facility.
Call Center 110 is the Indonesian National Police service for emergencies, crime reports, security disturbances, threats, or situations that need a police response.
112 is available 24 hours and free in participating areas. 119 and 110 are national routes for their respective services. On-the-ground response still depends on local conditions and availability.
On a phone, the numbers below can be tapped directly.
For accidents, missing persons, emergencies at sea or in the mountains, collapsed structures, and other search-and-rescue situations.
For disaster information and coordination through Indonesia's national disaster operations control center.
Early psychological support for severe distress, hopelessness, suicidal thoughts, or psychological crisis. Available by phone and through WhatsApp on the website.
An official Ministry of Women's Empowerment and Child Protection service for reports and support involving violence against women and children.
If it is safe to do so, contact a family member, friend, neighbor, coworker, community leader, or someone else you trust who can be there in person.
This website does not read your contacts or contact anyone automatically. Who you contact remains your choice.
Call 119 for urgent medical help, or use the Ministry of Health hospital directory to find a facility near you.
This is a shortcut, not a complete list and not a ranking of the best hospital for any situation. If your city is not listed, use the Ministry of Health directory or call 119.
Jl. Pangeran Diponegoro No. 71
South Jakarta. Emergency care is available.
Jl. Pasteur No. 38, Bandung.
Jl. Dr. Sutomo No. 16. Emergency department available 24 hours.
Jl. Kesehatan No. 1 Sekip. Emergency department available 24 hours.
Provincial referral hospital for Central Java.
Provincial referral hospital for East Java.
National referral hospital serving Bali and surrounding areas.
Ministry of Health referral hospital in North Sumatra.
Provincial referral hospital for Aceh.
Ministry of Health referral hospital in West Sumatra.
Provincial referral hospital for Riau. Emergency department available 24 hours.
Ministry of Health referral hospital in South Sumatra.
Provincial referral hospital for South Kalimantan.
Provincial referral hospital for East Kalimantan.
Referral hospital in Balikpapan, East Kalimantan.
Provincial referral hospital for West Nusa Tenggara.
Provincial referral hospital for East Nusa Tenggara.
Ministry of Health referral hospital in South Sulawesi.
Ministry of Health hospital in Maluku.
Referral hospital in Jayapura, Papua.
Email and information channels should not replace emergency calls when someone is in danger.
Public health information and complaints.
1500-567WhatsApp 0811-10-500-567 ↗kontak@kemkes.go.idCoverage map, service information, and official reporting channels for 112.
112 portal and map ↗layanan112@komdigi.go.idAdditional contact for Indonesia's disaster operations control center.
+62 812-1237-575pusdalops@bnpb.go.idOfficial BNPB contact ↗Basarnas contact for information outside the 115 emergency line.
basarnas@basarnas.go.idContact Basarnas ↗The numbers and links on this page point to government or official service sources. The review date is shown because services can change.
If a number, facility, or link no longer works, use the nearest alternative and let us know through Contact.
See why The Companion changes the way it responds when safety becomes part of the conversation.